eKYC Verification Problems on MP Bhulekh: A Solution

If you’ve been trying to access your land records through MPBhulekh, you might have encountered issues with the eKYC verification process. This process is essential for confirming your identity and ensuring that the land records are linked to the right person. However, sometimes things don’t go as smoothly as expected, leaving many users frustrated.

Don’t worry! Let’s explore why these eKYC verification problems happen and how you can resolve them easily.

Before diving into the problems, let’s first understand what eKYC is. eKYC (Electronic Know Your Customer) is an online process that allows users to verify their identity through a one-time password (OTP) sent to their registered mobile number. It’s a secure way to confirm that the person accessing the land records is the rightful owner or authorized user.

Here are some of the most common issues people face while completing the eKYC verification on MP Bhulekh:

Problem 1: OTP Not Received

One of the most common problems is not receiving the OTP on your registered mobile number. This can happen for various reasons, such as:

Solution:

Another common issue is when the OTP expires before you get a chance to enter it. OTPs are usually valid for a short period (around 5-10 minutes), so if you’re delayed in entering the code, you may need to request a new one.

Solution:

If the details you’ve entered during the eKYC process (like your name, address, or Aadhaar number) don’t match the records in the MP Bhulekh database, your verification might fail. This could happen if there’s a mismatch between your official documents and the data in the system.

Solution:

Sometimes, the MP Bhulekh portal itself may be experiencing server issues or downtime, which can prevent you from completing the eKYC process.

Solution:

Here’s a step-by-step guide to fix common eKYC verification issues on MP Bhulekh:

The eKYC verification process is essential because: